Comments
West Houston Medical Center
| Worthwhile/uplifting, fresh! ~ (Charlotte Durdem) |
| I learned a lot of things from the presentation about how to handle difficult people. Dr. Bill's excellent, nice and funny! ~ (Cheay Laurea) |
| I think your presentation was excellent. I like your material; I'm interested in becoming a better person. However, I have a very busy schedule. I wish I had more time in life to perfect myself. ~ (Chris Kase) |
| Very interesting and thought provoking. ~ (Cindy Montera) |
| You are an excellent speaker. I learned a lot of things on how to handle difficult person. ~ (Angelina Chavez) |
| Lots of real information than can be used and applied to daily patient care. Excellent speaker, kept the audience involved. ~ (Carol Pierce) |
| This presentation has been helpful for me for dealing with difficult people in my work place and I'll apply what I've learned with our customers. ~ (Catherine Trainor) |
| This presentation is very useful and excellent in handling patients who are difficult. I learned a lot from this presentation which was very useful in my field of interest. ~ (Albert Oncog) |
| The presentation has been meaningful. This will certainly help in my daily personal and professional life. ~ (Albertha Senior) |
| It is a very good presentation. I was alert all the time because you keep it very interesting. ~ (Ana Moss) |
| You've been a very great speaker. You've made my purpose in my daily work life more clearer. ~ (Claire Sabio) |
| I thought it was very interesting and useful and valuable!!! ~ (Elaine Koons) |
| It helped me be more aware of who I really am and how I dealt with people and situations. ~ (Evelyn Gonzales) |
| This presentation was very worth while because of the multi-faceted knowledge and information Bill shared with us. ~ (Fe Valen) |
| Very helpful with my everyday dealing with customers, esp. difficult customers. ~ (Gloria M.) |
| God Bless! This should be an annual presentation at Columbia/WHMC. ~ (Gloria Mann) |
| You were great, thanks Bill!! He's great HR for WHMC. ~ (Hannah Kumakeh) |
| Bill was entertaining, energetic and motivating. ~ (Jackie) |
| Excellent. ~ (Karen Moon) |
| Extremely informative and will help me in my daily life. I appreciate this and I needed to "re-boot" my attitude toward everything. Thank you! ~ (Kim Birch) |
| Thanks for your help. I enjoyed your presentation. Is really uplifting, I hope to see you again. ~ (Linda Ganiyu) |
| Thank you for sharing your knowledge with us. You are doing a great job! See you next time. ~ (Linus Gomez) |
| Excellent!! More practical easy to understand - fun and absolutely REAL! ~ (Luisa Jumalon) |
| Very simple. Very informative, easy to implement because I can apply it to my personal life. ~ (Maria Vergara) |
| He is one of the best speakers I have ever listened to. Keep up the good job. You made my day. ~ (Marian Sesay) |
| Good job. Keep it up. Very impressive. 100%! ~ (Marjorie Mcmillon) |
| You are great! I learned a lot on your topics. Hope to see you in the future. It's really valuable in dealing with our daily life. ~ (Mary Ann Custovio) |
| Best presentation I have ever attended! This will be useful in my life and dealing with difficult people. ~ (Mary Joseph) |
| I enjoyed the presentation - let's do it again! ~ (Melinda Morrow) |
| I thought the presentation was very valuable. I think it should be mandatory that all employees attend. The only thing I foresee is it is so easy to slide back into the old ways and to keep reinforcing our purpose acts. Thanks! ~ (Meredith Clardy) |
| This presentation gives us professional ways to deal with other people. ~ (Nelda Bullostes) |
| This presentation has taught me how to respond to customers problems to save time and make them happy. Also help me to deal with life problems in general. ~ (Anonymous) |
| Recommend him. Uses real life situations to illustrate his teachings. Good job! ~ (Pat) |
| Excellent presentation. Valuable coping mechanisms and tools to improve yourself. I can see a need by having this program to be the tools to drive our customer service program. ~ (Paula Reed) |
| He shows us not just how to be professional and courteous etc. but he encourages us to make it a way of life, which is more applicable in life (at work or home). Thanks. ~ (Rebecca Kim) |
| This is a very helpful presentation for us not only for the patient's satisfaction but for our own self. It helps us to realize that we have a purpose and to be positive in a stressful situation. ~ (Rubyann Friginal) |
| You did a great job!! Very informative and make our life easier, of course our job. God bless. ~ (Sheilla Tebio) |
| We'll need this next year!! Very fulfilling - we know these things but need reminding every once in a while. ~ (Shirley Westbrook) |
| It is very interesting and educational presentation. I heard so many new things to how to improve my nursing career. It is really worthwhile. Thank you for giving me an excellent opportunity to attending this class. ~ (Suga George) |
| Your lecture was perfect. ~ (Tayo Dpole) |
| Thank you for all the input, the tricks to keep my focus on patient's satisfaction and the same time not overloading myself with all the stress in dealing with it. ~ (Virginia Rodil) |
| This presentation has been so valuable and quite educational. It has enlightened me more on human relationships. Thanks to Bill for all the ideas and solutions! ~ (Wilmore Ola) |