"I want to take an opportunity to thank you for the time you spent with us here at Medical City. The reaction to your presentations has been wonderful! People are still talking about the "Training & Keeping Good Employees" seminar and many have sought me out to purchase your book! You offer a humorous, light, yet sensible and effective approach to difficult situations. We look forward to working with you in the future and continue to wish you much success!" – Jeanne Reeves, BS, RN, Director of Medical/Surgical Services, Medical City Dallas Hospital