To ensure delivery of Dr. Bill's newsletter and emails, you will want to add our email address to your email browser's or email program's Safe List or Address Book.

We've tried to include most email/and browser instructions, however as applications are updated, the instructions may change. If you are not sure how to add an address to your email safe list, check with your email service provider. Refer to following instructions if you are using:

Hotmail
Yahoo Mail
AOL
Outlook 2003
Apple Mail

HOTMAIL:

To ensure that Dr. Bill's emails are not sent to your Hotmail Junk E-Mail folder, you can add the Dr. Bill's domain (A domain is the portion of the e-mail address that comes after @ -- e.g. @billcphd.com) to your Hotmail Safe List.

1. Go to the Options page. (upper right of screen)
2. On the left side of the page, click Mail, and then click
3. Junk E-Mail Protection.
4. Click on Safe List.
5. Type the domain billcphd.com, and then click Add.
6. Click OK.

Online Help for Hotmail

 

AOL 7, 8:
To ensure that you receive Dr. Bill's email, place an email ID in your AOL 'Address Book'.
Here's how:

1. Go to Keyword Mail Controls
2. Select the screen name to which Dr. Bill's emails will be sent to (e.g. "judy10032")
3. Now choose 'Customize Mail Controls' For This Screen Name
   

For AOL 7.0, include in the section, "exclusion and inclusion parameters", the domains from which Dr. Bill's email is sent: billcphd.com

For AOL 8.0, choose "Allow mail from AOL Members and addresses listed"

1. Type: billcphd.com
2. Click Add.
3. Choose "Ok" displayed at the bottom.

AOL 9.0:
The best way to ensure that you will receive Dr. Bill's email is to place an email ID in your "Person I know" buddy list. All mail you receive from this email ID will pass through the filters. So, make sure that when you join, it is ADDED to your buddy list.

YAHOO:
Yahoo mail uses combination of bulk mail folders and filters. If you are not receiving Dr. Bill's email, check your "Bulk Mail". Next locate the filtered Dr. Bill's email, and choose "this is not Spam," next to the "From" field.

Or to create filter for your Dr. Bill's emails:

In Yahoo mail, click the "Mail Options" link on the top-right navigation bar, and then choose "Filters" located on the left side of the page, under the Spam column.

To create a new filter, click the "Add Filter" link on the Filters page.

1. Choose the field you want to match in the incoming message. For example, select the one of the following headers: From, To/Cc, Subject, or Body to match.
2. Choose the criterion by which you want a match to be made. For example: contains, ends with.
3. Enter the text string to compare. For example: @billcphd.com.
4. Choose the destination folder to which you would like the message delivered. For example: DrBillsQuotes. Note you can create a folder by selecting [new folder].
5. If you have more than one filter, you'll also see "up" and "down" arrows to the right of the filter list. Use these buttons to select the placement of your new filter within your existing sequence of filters. Filter order is important because Filter 1 will be the first filter applied to an incoming message, Filter 2 will be the next, and so on until a match is made or all filters are passed. If no filters match an incoming message, it will be delivered to your inbox.

Be sure to click the "Add Filter" button to put your new filter into effect, after you've selected a folder in which to file the e-mail.

Online Help for Yahoo Mail

OUTLOOK 2003:
In Outlook 2003, the Junk E-Mail Filter is turned on by default. The first time Outlook 2003 moves a message to the Junk E-mail folder, it will notify you with a dialog box.

To change junk e-mail settings in Outlook 2003:

1. On the Tools menu, select Options.
2. In the Options dialog box, in the E-mail section, click Junk E-mail.
3. Choose the level of junk e-mail message protection you want. Click OK.

To add a sender to your Safe Senders List, Safe Recipients Lists, or Blocked Senders List:

1. Right-click on a message from the sender.
2. Point to Junk E-mail, and click either Add Sender to Safe Senders List, Add Sender to Blocked Senders List, or Add Recipient to Safe Recipients Lists.

Outlook 2003 Online Help

APPLE MAIL

When receiving mail, Apple's Mail program will try to determine if the mail is Junk or Not Junk based on what email you have previously determined as Junk or Safe.

If it determines that the email "could" be junk it will tell you using a graphic image and the text, "Mail thinks this message is Junk Mail." It then lets you make the decision whether the mail is junk or not. If you click the Not Junk button the application will "learn" that you want to receive email from this address/person ... that's it!

It will continue to "learn" based on your decisions of what is junk and what is not.

Additionally, if you want to add Dr. Bill's email to your Apple Address Book, either Right Click or Option Click on the "From:" name in the email and select Add to Address Book.